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Terms of Service

Effective date: July 28, 2026

These Terms of Service ("Terms") form a binding agreement ("Agreement") between you ("User," "You") and Halo Fuel Services LLC, an Arizona limited liability company ("Halo," "we," "us," or "our").

Acceptance of Terms

By accessing or using Halo's website, mobile booking application, or delivery service (collectively, the "Service"), you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, please do not use the Service.

Description of Service

Halo provides on-demand mobile delivery of gasoline directly to a customer's vehicle at a specified location within our service area (currently a 20-mile radius of Scottsdale, Arizona). Orders are placed exclusively through our website or mobile application; we do not accept phone orders. Minimum order size is 10 gallons per delivery.

Halo reserves the right to modify, suspend, or discontinue any part of the Service — including service area, pricing, hours of operation, or minimum order requirements — at any time. Material changes will be reflected on our website and, where applicable, communicated to active subscribers.

Eligibility & Account Registration

You must be at least 18 years old and legally able to enter into this Agreement to use the Service. When you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at info@halofuelservices.com if you suspect unauthorized use of your account.

Orders, Pricing & Payment

  • All orders are placed and paid for through our website or app via our third-party payment processor (Stripe).
  • Pricing consists of a delivery fee (or included delivery under an active subscription), the cost of fuel at the applicable per-gallon rate plus markup, and any applicable Arizona Transaction Privilege Tax (TPT), all disclosed prior to checkout.
  • Subscription plans renew automatically at the stated monthly rate until canceled by the customer through the app, website, or by contacting us directly.
  • Tips are optional and may be added after delivery.
  • You are responsible for providing an accurate delivery location and ensuring safe, lawful access to your vehicle at the time of delivery.

Nature of the Fuel Delivery Service

Gasoline is a flammable and regulated substance. By using the Service, you acknowledge:

  • Halo drivers are trained to handle and transfer fuel using equipment designed for that purpose.
  • You agree to follow any safety instructions provided by the driver at the time of delivery (e.g., turning off the vehicle engine, refraining from smoking near the vehicle).
  • You will not request delivery to a vehicle, container, or location that is unsafe, inaccessible, or in violation of local fire code or ordinance.
  • Halo may refuse service at its discretion if a delivery location or request presents a safety concern.

SMS & Communications

By providing your phone number and opting in, you agree to receive text messages from Halo related to:

  • Delivery status updates and dispatch notifications
  • Appointment/scheduling reminders
  • Customer support communications
  • Occasional promotional offers (optional; you may opt out of promotional messages separately)

Message and data rates may apply. Message frequency varies based on your order activity. You may opt out at any time by replying STOP to any message; reply HELP for assistance, or contact us at info@halofuelservices.com or (602) 370-4958. Wireless carriers are not liable for delayed or undelivered messages. We do not sell or share your mobile information with third parties for their marketing purposes.

Third-Party Services

The Service relies on third-party providers (including but not limited to Stripe for payments, Twilio for SMS, and Calendly for scheduling). Your use of any third-party service accessed through Halo is subject to that provider's own terms and privacy policy. Halo is not responsible for the acts, omissions, or performance of third-party providers.

Intellectual Property

All content associated with the Service — including the Halo name, logo, branding, website, and app design — is the property of Halo Fuel Services LLC and is protected by applicable intellectual property laws. You may not copy, modify, reverse-engineer, scrape, or create derivative works from the Service without our prior written consent.

Disclaimers

The Service is provided on an "as is" and "as available" basis. While Halo takes reasonable care in the handling, transport, and delivery of fuel, we make no warranty that the Service will be uninterrupted, error-free, or available at all times or in all locations.

Limitation of Liability

To the fullest extent permitted by Arizona law, Halo's total liability arising out of or relating to the Service — under any theory of liability — is limited to the amount you paid for the specific delivery giving rise to the claim. Halo is not liable for indirect, incidental, or consequential damages arising from use of the Service.

Nothing in this Agreement limits or waives Halo's liability for gross negligence, willful misconduct, or personal injury or property damage caused by Halo's negligence, to the extent such limitation is prohibited by Arizona law.

You agree to use the Service only for its intended purpose and to provide accurate information about your vehicle and delivery location, as inaccurate information provided by you may affect delivery safety.

Indemnification

You agree to indemnify and hold Halo harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising from your misuse of the Service, violation of these Terms, or violation of any law or third-party right.

Governing Law

This Agreement is governed by the laws of the State of Arizona, without regard to its conflict-of-law principles.

Dispute Resolution — Arbitration Agreement

Please read this section carefully — it affects your legal rights.

You and Halo agree to resolve any dispute arising from these Terms or your use of the Service through binding, individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for misuse of intellectual property.

  • Arbitration will be conducted in Maricopa County, Arizona, by a single arbitrator under the rules of the American Arbitration Association (AAA) or JAMS.
  • You and Halo each waive the right to a jury trial and to participate in a class action, class arbitration, or representative proceeding.
  • The arbitrator may award any relief that would otherwise be available in court, on an individual basis only.

If you do not wish to be bound by this arbitration agreement, you may opt out by notifying us in writing at info@halofuelservices.com within 30 days of first accepting these Terms.

Termination

Halo may suspend or terminate your access to the Service if you violate these Terms, engage in fraudulent activity, or create a safety risk to our drivers or others.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our service, locations, or legal requirements. We will post the updated Terms with a new effective date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Contact Us

Halo Fuel Services LLC

Scottsdale, Arizona

Email: info@halofuelservices.com

Phone: (602) 370-4958

*These Terms constitute the entire agreement between you and Halo Fuel Services LLC regarding use of the Service, superseding any prior agreements.*

⚠️ Attorney review recommended before publishing. This draft covers standard categories for a delivery/on-demand service business, but fuel delivery carries hazmat-specific liability and regulatory considerations that benefit from a quick review by an Arizona business attorney — particularly Sections 5, 10, and 13 — before this goes live on the site.

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